communication

Building a connection from the moment you come in contact with a client can lead to a healthy, long-standing business relationship.

Clients who repeatedly take advantage of you and disrespect your boundaries should be dismissed.

Finding a solution doesn’t always come from knowledge. Sometimes, practitioners have to go a little deeper to find wisdom. 

Seek out one of many available solutions when language or communication barriers are an issue.

Encouraging the client to be part of the discovery process can help build the connection with the practitioner.

All small businesses need to be online to attract new clients and keep current clients informed of updates.

The care practitioners extend to clients, combined with dedication to their craft and skills, creates a powerful healing force.

Avoid giving advice on personal problems and issues that may be out of your scope.

Even if you are a longtime massage therapist, you can benefit from a communications tune-up.

While we in the profession often refer to the therapist-client relationship, we need to remember that the connection is primarily human to human.

Carelessness can negatively impact your business and your reputation.

Artificial intelligence can be used by massage therapists to aid in business communications and marketing, but it should be used wisely and with a sharp eye for editing.