Video Course: Who Cares About Client Education?
Angela Palmier
Who cares about client education? Your clients do! But only if logically and emotionally delivered in a way that connects with them. Every day you educate your clients: in the effects and benefits of massage, about their own bodies, in self-care techniques, and about general health and wellness. But is your message sinking in? Do you find yourself saying, “If only this client would ..."? In this presentation, you’ll discover what works and doesn’t work in client education. You’ll learn that client education is as important as any hands-on skill and how getting it right not only improves client outcomes and client satisfaction, but makes all the difference between a surviving practice and a thriving one.
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